Features
Every tool your travel agency needs — in one place
From the first enquiry to the final payment, QEMBRIX replaces the spreadsheets, chat apps and sticky notes with one connected platform your whole team can run on.
01 · Lead Management
Capture every enquiry, auto-assign in seconds
Bring leads from your website, WhatsApp, Instagram & Facebook ads, phone and walk-ins into a single queue. Round-robin or rule-based assignment puts each lead with the right agent or branch instantly, with full source tracking so you know what’s working.
- Omnichannel capture: web forms, WhatsApp, ads, walk-ins
- Auto-assignment by branch, destination or round-robin
- Lead scoring, tags & duplicate detection
- Complete activity timeline for every contact
02 · WhatsApp Inbox & Broadcast
Talk to clients where they actually reply
A shared WhatsApp inbox lets your team handle conversations together, with templates, quick replies and media. Broadcast offers and updates to segmented lists and turn chats into booked trips — without anyone’s personal number.
- Shared team inbox with assignment & notes
- Reusable templates & quick replies
- Segmented broadcasts with delivery tracking
- Media, documents & quote PDFs sent in-chat
03 · Itinerary & Quote PDF Builder
Branded quotes that win the booking
Compose day-by-day itineraries with hotels, transfers, activities and inclusions, then export a polished, branded PDF in minutes. Reusable templates and smart pricing rules keep every quote consistent and your margins protected.
- Drag-and-drop day-by-day itinerary builder
- Branded, client-ready PDF quotes
- Reusable packages & pricing rules
- Multi-currency & per-night hotel pricing
04 · Visual Quote Pipeline
A board that moves deals to “Won”
Track every quote across a visual pipeline — To-Do → In Progress → Awaiting Supplier → Sent → Negotiating → Payment → Won. See what’s stuck, what’s hot, and what needs a nudge, all at a glance.
- Drag-and-drop Kanban pipeline
- Custom stages & win/loss reasons
- Supplier & payment sub-statuses
- Forecasting by stage and value
05 · Follow-ups & Reminders
Never let a hot lead go cold
Automated reminders and tasks keep every client warm. A team workload view shows who’s overloaded and which follow-ups are overdue, so nothing slips through the cracks.
- Automated follow-up sequences & tasks
- Team workload & overdue view
- Calendar sync & daily agenda
- SLA timers on new enquiries
06 · Email Marketing
Bring travellers back for their next trip
Design campaigns and newsletters with a drag-and-drop builder, segment by destination, value or branch, and measure opens, clicks and conversions — all from inside your CRM.
- Drag-and-drop email builder & templates
- Smart segments from your CRM data
- Open, click & conversion analytics
- Scheduling & automated journeys
07 · Payments
Collect deposits and balances, send receipts
Request deposits and balance payments, share payment links, and reconcile everything against each booking. Automatic receipts keep clients informed and your books clean.
- Payment links & deposit requests
- Automatic receipts & invoices
- Per-booking reconciliation
- Multi-currency support
08 · Analytics & Team
Run the business on real numbers
Live dashboards reveal revenue, conversion and pipeline health. Compare agents and branches, find your best lead sources, and manage access with Admin / Manager / Staff roles across every location.
- Revenue, conversion & pipeline dashboards
- Agent & branch performance leaderboards
- Lead-source ROI reporting
- Multi-branch, multi-user, role-based access
And the details
Built for how travel teams really work
Hundreds of thoughtful touches across the platform.
Role-based access
Admin, Manager and Staff roles control exactly who sees and does what.
Multi-branch
Separate or combined views across every office and location.
Multi-currency
Quote and collect payments in your client’s currency.
Automations
Trigger assignments, reminders and emails on the events you choose.
Exports & reports
Export leads, quotes and revenue to CSV any time.
Works on mobile
Manage leads and quotes from your phone, on the go.
See QEMBRIX on your own data
Start a free 14-day trial or book a guided demo with our team.